Last Updated: January, 2025

Introduction

This Privacy Policy ("Policy") describes how Lead Flow created by Stock Media Inc and designed on High Level ("Lead Flow", "We", "Us", "Our"), located in Ontario, Canada, collects, uses, discloses, and protects the personal information of individuals and businesses ("Users", "You", "Your") who access or use our services ("Services"). By using the Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Privacy Policy.

What Information Does Lead Flow Collect and Store?

Personal Information

When you express interest in or register for the Services, Lead Flow collects personal contact information, such as your name, company name, address, phone number, and email address ("Personal Contact Information"). When purchasing Services, we may also collect billing information, such as billing name and address, credit card number, and the number of employees within your organization using the Services ("Billing Information").

Data, Diagnostic & Login Information

While using Lead Flow’s Services, you will create, upload, store, and share information such as company descriptions, email IDs, logos, photos, custom emails, user email IDs, and other related data ("Data"). We also collect diagnostic information if you encounter technical errors, which may include your operating system version, hardware details, browser version, and email address. Additionally, cookies are used to store login information for easier access to the platform ("Login Information").

Analytics Information

Lead Flow uses cookies and web beacons to collect website navigational information, including your browser type, language, IP address, and actions you take on the website (e.g., pages viewed and links clicked). This data is aggregated and analyzed using tools like Google Analytics to monitor, improve, and personalize your experience.

Geo-Location Information

Lead Flow does not currently collect your real-time geo-location information, but may do so in the future with your consent.

What Does Lead Flow Do with the Information It Collects?

Personal Contact Information

We use this information primarily to administer the Services, provide updates, product announcements, and marketing communications, and offer customer support.

Billing Information

Lead Flow does not store Billing Information. Instead, we use trusted third-party payment processors (e.g., Stripe) to securely handle all transactions. Refer to Stripe’s Privacy Policy for details on their data handling practices.

Data, Diagnostic Information, and Login Information

We use this information to administer, maintain, and improve the Services, as well as to troubleshoot technical issues.

Analytics Information

We use Analytics Information to monitor usage, improve user experience, and ensure that users have appropriate access to Services.

Sharing and Disclosure of Information

Third-Party Applications and Your Use

You may link your Data to third-party platforms like Facebook, Twitter, and LinkedIn. Lead Flow is not responsible for how third-party platforms use your Data or any liability arising from these interactions.

Marketing and Publicity

By using Lead Flow, you consent to our use of your name and/or logo in marketing materials and on our website. If you do not wish to be identified publicly, please inform us.

Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us with business operations (e.g., payment processing, data storage, and customer service). These providers are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing services to Lead Flow.

Sale of Personal Information

Lead Flow does not sell, rent, or trade your personal information to third parties.

Non-Private or Non-Personal Information

We may share aggregated, non-personal information (such as usage statistics) for analytical and promotional purposes, without identifying specific individuals.

Internal Use and Disclosure of Information

We may use your personal information to:
- Develop and deliver services

- Process transactions and provide customer support

- Improve our products and services

- Enforce our terms and conditions

We will retain your information for as long as your account is active or as needed to provide you with Services. If you wish to cancel your account or request that we no longer use your information, you may delete your account. Once deleted, your data will be removed from our active servers, but it may remain in backup copies for a limited time.

Disclosure of Information

We may disclose your information to comply with legal obligations or in response to subpoenas, warrants, or other legal processes. We may also share information if we believe it’s necessary to investigate fraud, enforce our Terms of Service, or protect the safety of others.

Business Transitions

If Lead Flow undergoes a business transition (e.g., merger, acquisition, or asset sale), your personal information may be part of the transferred assets. We will notify you of any such changes via email or a prominent notice on our website.

Changes to Privacy Policy

Lead Flow reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page and will become effective immediately upon posting. We may notify you by email, but it is your responsibility to review this Policy periodically.

Your Rights in Canada

Under Canadian privacy laws, you have the right to access, correct, and delete your personal information. You also have the right to withdraw your consent to the collection and use of your personal information. To exercise these rights, please contact us at the information provided below.

Questions, Complaints, and Contacts

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Sock Media Inc.

Email: [email protected]